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Don't Love it? We will refund it! If your garment doesn't suit or fit we will give you a full money back refund or exchange if purchased online. 14 day return period non sale - 7 day return period for sale Use our return postage for only $7 NZ Wide We will also cover the cost of sending your exchange back to you. Click here for more on our Return Policy
FREE SHIPPING on NZ orders over $100
We deliver all our NZ orders on Express (usually overnight). Depending on garment location & order time we aim to dispatch the same or following working day.
Less than $100 we will express deliver it for a flat fee of $7.
Live in Australia? FREE SHIPPING over $150. Or a $15 Flat fee if it is under $150.
Click here for more on Shipping and Payments
Free Delivery over $100
Full Refunds on Returns
"Fantastic service, super fast delivery, beautiful clothes!”
"The service etc is fantastic. Returns are easy. Love it”
"Just love the clips on Facebook and on your website with 'real' people showing the latest clothing. Lovely to see both you and your Mother modelling the clothes together.”
"Preen has a nice range of clothing & is suitably priced. The service you provide is extremely efficient. I have never been disappointed with my purchases.”
"I have never had a bad experience when buying from you. Your service is always sooo fast and that you will refund if needed is exceptional. The lovely message that comes with the parcel is the cherry on top. I honestly cannot fault your service. Thank you.”
"Story of my life- if I don’t act I miss out! In saying that, was so impressed with the ease of online shopping- my order was delivered immediately and securely to my home and although there was a problem with the size, there were no problems with the return and immediate refund.”
"Easy quick shopping with a lovely range of clothes, thanks”
"Such good service. Package arrived fast with a lovely handwritten note. Beautifully packaged. Highly recommend.”
"Always excellent service! Super fast, great communication, lovely clothes.”
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