Terms and conditions

Access to and use of this website are subject to the following terms and conditions. These should be read in conjunction with information in the Privacy Policy, Shipping and Payments, and Returns policy which also form part of our Terms and Conditions.

The Terms and Conditions may be altered and updated from time to time. Your continued use of this website will be construed as acceptance of any changes to any of the Terms and Conditions.

Registration. When you register in any area of this website then you must provide us with accurate registration information. You must be 18+ years of age. You must keep any username and password confidential, and we are entitled to assume that anyone using your name and password is you.

Purchases. If you are not currently logged on you will need to login - otherwise if you are a new customer please select "Register”. After payment (all prices are in NZ$) an order confirmation will be sent to your nominated email address.

Whilst we try and ensure all prices, descriptions and details are accurate, errors may occur. If we discover an error in the price of any goods you have ordered then we will inform you as soon as possible and give you the option of reconfirming at the correct price or cancelling for a full refund.

If you purchase on this website and receive an order confirmation then our computer system is confident that we have that item in stock. If in reality, we cannot find the garment we will advise you as soon as possible and give you a full refund. If we find the garment is faulty we will refund you.

An email will be sent when we dispatch the order. At the time of packing we will include the invoice and returns form. If you don’t receive the invoice with the goods then please contact us by return.

‘Preen” is a trading name of "The Miss Timaru Ltd” 204 Stafford St Timaru, a company registered in NZ.


Preen gift vouchers that are sold online can be now redeemed online or instore. Preen, Miss Timaru or Todds.

If the gift voucher is bought in store it must be redeemed at the store it was bought. (Todds Vouchers can not be redeemed at Preen)

Gift vouchers are valid for 24 months from the date of purchase. Gift vouchers cannot be returned or refunded and are non-transferable. If your purchase will exceed the credit value of the gift voucher, any remaining balance must be paid for by cash, credit or debit card. Preen is not responsible if a gift voucher is lost, stolen, destroyed or used without your permission. Preen reserves the right to cancel a gift voucher if we deem such action necessary.

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